Coronavirus Advice

Guidance for parents and carers on the closure of educational settings

The guidance for parents and carers on the closure of educational settings has been updated with additional information on the resources and support available to help parents educate their children at home. The guidance can be found here.

Department for Education coronavirus helpline

The Department for Education coronavirus helpline is available to answer questions about COVID-19 relating to education and children’s social care. Staff, parents and young people can contact this helpline as follows:
 
Phone: 0800 046 8687
Opening hours:
8am to 6pm – Monday to Friday
10am to 4pm – Saturday and Sunday

Handwashing advice

It is essential that everyone washes their hands more often, using soap and water for at least 20 seconds. Hand washing with soap employs mechanical action that loosens bacteria and viruses from the skin, rinsing them into the drain. Drying hands afterwards makes the skin less hospitable to the virus. Hand sanitiser can be effective if soap is not available or the situation makes using soap less feasible (i.e. when outside) but using hand sanitiser provides none of the virus-destroying friction that rubbing your hands together and rinsing with water provides.
 
The latest guidance and video on hand washing can be found here.